Here at SMHQ Newark we look to provide sellers with a fast and efficient service to allow them to move on quickly with their lives. We are part of a national network of home buyers and we pride ourselves on the service we provide.
We are regularly asked, “What is the Process?” so I thought I would give sellers an insight into what we do and how we do it.
Once we receive an enquiry, either by phone, email or the website we contact the seller at the earliest opportunity, often within minutes, to ascertain their situation, what they are looking for from a price and speed perspective. We arrange to view the property, at the earliest opportunity. We appreciate that in the current climate this represents a massive challenge with social distancing and people’s safety being paramount. We will be wearing masks and gloves and try to be in and out within 30 minutes. We will discuss any issues with the property and come back to you, hopefully same day, with a fair offer for a fast move. We are happy to discuss our offer, but it is usually very accurate given the market conditions at the time.
Providing you are happy to proceed we then instruct our solicitors to proceed with the paperwork. If you wish to take advantage of our free legals offer then we appoint separate Solicitors to act for you, they are independent and will provide you with a personal service bespoke to your circumstances. I would stress that even though we appoint them, they are working for you. One issue we have currently is searches from the local authority are taking much longer than normal, this is due to staff shortages and the fact that many are working remotely and the single biggest reason many sales are getting delayed currently.
We aim to complete the process within a few weeks, rather than months, this is because there are only two parties in the chain and therefore nothing to interrupt the process such as a mortgage being refused or someone in the chain having a change of heart.
If you have been let down on a sale or need to move quickly then contact us here at SMHQ Newark and we will start the process in getting you where you want to be.